Outsell announced today with agency partner DSplus, that it was named the winner of the 2018 WebAward Automobile Standard of Excellence Award for the 2018 Toyota CH-R Launch Campaign. Outsell’s technology platform behind the Toyota CH-R campaign was also named a finalist for the Digiday Technology Awards in the category Best Marketing Automation platform. This is the seventh award this year that Outsell and DSplus have won for the co-created Toyota CH-R launch campaign.
“Thank you Digiday and Web Marketing Association for the recognition and I want to also congratulate the teams at Outsell and DSplus,” said Michael Wethington, President and CEO, Outsell. “The CH-R campaign proves that individualized communications can make a measurable impact on sales and overall customer engagement. Toyota knew it had to amp up its marketing to rise above the noise and this campaign clearly demonstrates that timely and relevant digital marketing can effectively attract customers and have an impact on the bottom line.”
The 2018 Toyota CH-R Launch Campaign
DSplus and Outsell devised a multi-step, individualized cross-tier marketing campaign that was central to the launch, and provided dealers with templates and directions, which meant very little work for the dealers. For several months prior to the launch, each dealer sent teaser emails regarding CH-R in order to gather behavioral data and measure interest in the new 2018 model. The subsequent launch campaign consisted of three main elements. First, a targeted initial trigger email to spread awareness and send traffic to a second element – a custom Toyota CH-R microsite. Next, consumers were encouraged to schedule a test drive and browse local dealers’ inventory via the exclusive microsite. The third launch element was a targeted follow-up drip email to consumers who engaged in the initial email and microsite. Each email was individualized to the consumer’s past behavior and stated interests.
The overall goals were to drum up excitement, create new dialog with interested consumers and close the deal on a new Toyota CH-R. The results were impressive: more than 200,000 consumers interacted with the CH-R launch emails and microsite, moving thousands of CH-Rs off the lot for participating dealers, resulting in close to a million in sales. To view examples of the award-winning campaign emails and microsite, visit 2018 Toyota CH-R Launch Campaign.
Outsell provided the technology behind the campaign, a marketing automation platform driven by artificial intelligence that increases customer engagement and drives more revenue by transforming how dealers engage with customers and prospects throughout their individual lifecycles.
About WebAward and Web Marketing Association
The Web Marketing Association was founded in 1997 to help set a high standard for Internet marketing and development of the best websites on the World Wide Web. The Web Marketing Association is the producer of the WebAward Competition. Now in its 17th year, the WebAward program is the longest running annual website award competition dedicated to naming the best Web sites in 96 industries while setting the standard of excellence for all website development.
The Digiday Technology Awards, formerly the Digiday Signal Awards, recognize the technology bringing transparency, efficiency, and effectiveness to the media and marketing processes for brands, agencies and publishers. The Digiday Awards programs are dedicated to recognizing innovation, creativity and excellence in the fields of publishing, content marketing, advertising, advertising technology and video. The awards programs are considered to be one of the most influential in the industry.
DSplus connects brands, retailers and customers to help sell more cars. Using sharp insights and spot-on analysis, we put the right offers in front of the right people at the right time, so dealerships can turn shoppers into buyers – and buyers into loyalists. With our team of steadfast, hands-on account managers, award-winning creative whizzes and ultra-analytical social strategists, DSplus is ready to work with any Toyota and Lexus dealership to start driving sales. Check out our website or contact us at [email protected] to learn more.